The company operates in the Emirate of Dubai as per the requirements of the Dubai Department of Economic Development (DED) under the UAE Companies Law in Dubai, United Arab Emirates, since 2013 in the following categories:
- Inspection Service
- *Testing Services
- *Certification Services
- Registration Services
- Compliance & Regulatory Affairs
Effective Customer Services is the top most priority of the company to serve the clients to provide with the hassle free and convenient forum to provide the services even at the customer’s premises wherever it is possible and does not conflict with the applicable regulatory /standards requirements. The company staff is trained enough to cope up with the situation, challenges and are updated on the regulatory matters with respect to the local requirements.
Tawasul has adopted this International Standard, “Conformity Assessment – Requirements for the operation of Various Types of Bodies Performing Inspection (ISO/IEC17020:2012)” with the objective of promoting confidence in bodies performing inspections. This is also to carry out assessments on behalf of private clients, their parent organizations, or authorities, with the objective of providing information about the conformity of inspected items with regulations, standards, specifications, inspection schemes or contracts. Inspection parameters include matters of quantity, quality, safety, fitness for purpose, and continued safety compliance of installations or systems in operation and in turn this to assure that these services are accepted by clients and by supervisory authorities as harmonized in this International Standard.
This International Standard covers the activities of inspection bodies whose work can include the examination of materials, products, installations, plants, processes, work procedures or services, and the determination of their conformity with requirements and the subsequent reporting of results of these activities to clients and, when required, to authorities. Inspection can concern all stages during the lifetime of these items, including the design stage. Such work normally requires the exercise of professional judgement in performing inspection, in particular when assessing conformity with general requirements.
This set of requirements can be interpreted when applied to particular sectors. Inspection activities can overlap with testing and certification activities where these activities have common characteristics. However, an important difference is that many types of inspection involve professional judgement to determine acceptability against general requirements, for which reason the inspection body needs the necessary competence to perform the task.
Inspection can be an activity embedded in a larger process. For example, inspection can be used as a surveillance activity in a product certification scheme. Inspection can be an activity that precedes maintenance or simply provides information about the inspected item with no determination of conformity with requirements. In such cases, further interpretation might be needed.
Tawasul Testing & Inspection Services is categorized as inspection body type A which is clearly declared in the, “Independence declaration by the top management according to type A” Inspection services and this is essentially a measure of our independence. Demonstrable independence as an inspection body strengthens our confidence for the clients with respect to our ability to carry out inspection work with impartiality.